We are grateful to have had Su Yin as our postpartum doula and highly recommend her for other families!  We are first time parents and were impressed with her training and background as a nurse and midwife. Su Yin helped us with overnights when we first brought our newborn home, it saved us to have trusted help so we could get some rest and recover from the hospital stay.  She helped us with “firsts” like bathing and we learned practical things like how to soothe the baby and washing/sterilizing pump and formula equipment just by watching her.  It was nice to have someone to ask and rely on so it was less overwhelming to do everything for the first time.  I also appreciated her company and conversation during those late night feeds, the tips and reassurance were helpful.  She also did some light chores for us overnight and was always proactive to help where she could, not just with baby.  Her approach is very warm and practical – she would ask questions to see how I was doing (even before baby was born) and offered suggestions if needed, it struck a good balance of helpful and supportive.  She was also very flexible with the hours we needed, helping relieve anxiety over not knowing what we needed beforehand.  We also love that she stayed in touch with us after our hours to provide support and sometimes the check-in would come just as we were navigating a new challenge.  Su Yin was an essential part of our start in parenthood – she is reliable, practical and caring.