Our experience with Su Yin was great as our birth doula. It was our first baby so we had a lot of questions. She took the time to meet us in person and answer all of our questions. She is very cheerful and patient, at no point we felt rushed. She is also very responsive to phone calls and messages. Her presence was very reassuring during the delivery process. Also since she has a medical background, she was able to explain to us what the doctor and the nurse are doing and demystify some of the medical term used. She also checks up with us when we were close to the delivery date. She followed up also during post partum. We would high recommend her to anyone requiring doula services.
Su Yin was referred to us around a week after our daughter was born. At that time my wife and I were exhausted and confused by our daughter, mainly because there was much disconnection between the way that we were taught to handle and the reality. During the several visits that Su Yin came over, she offered professional recommendations based on our daughter’s behaviour, after which we regained confidence as parents and the anxiety level was lowered. I would recommend Su Yin to other parents who wants hands-on knowledge with their newborns.
My husband and I loved working with Su Yin. She is so friendly and easy to talk to. And we loved that she understood the technical side of labour and not just how to cope emotionally. She encouraged us to ask her questions anytime before and after labour and always responded promptly. During labour she was very attentive and tried various coping techniques. She kept my husband and I calm and made sure I was as comfortable as could be. In our first meeting after signing on with her, she went through very thorough questions to understand our birth plan and to help us think of things we never thought of before. Although I ended up with a c section, she stayed throughout until the baby was born to make sure baby and I were doing well. She also had a follow up visit at home to see how we were doing. I would definitely recommend Su Yin as a labour doula.
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